Visions – Ondernemingsplan Idealis 2023-2026

the perception of a student...

It is 2026

Accompanied by her father, Lotte is cycling away from her new accommodation. When she turned 16 in 2023, her father gave her a ROOM registration as a gift. Registration with a national platform was present Lotte very much appreciated, as at the time she didn’t know what she wanted to study.

... and a housing manager

It is 2026

Tim unlocks his bike to go to his next appointment. He has just welcomed student Lotte to her accommodation. Tim had visited so that he could introduce himself as the manager and find out if she had any questions. He immediately checked the flat over. This is something he does twice a year in any case, but as he was there anyway, he checked it again to make sure everything was clean, intact and safe. “You might start the day with no plans, but by the end of it you always have a full to-do list,” he often says.

It is 2026

Tim unlocks his bike to go to his next appointment. He has just welcomed student Lotte to her accommodation. Tim had visited so that he could introduce himself as the manager and find out if she had any questions. He immediately checked the flat over. This is something he does twice a year in any case, but as he was there anyway, he checked it again to make sure everything was clean, intact and safe. “You might start the day with no plans, but by the end of it you always have a full to-do list,” he often says.

Before getting on his bike, Tim sends a quick repair request from his mobile. He is in daily contact with tradesmen from companies and suppliers working with Idealis. Together, they ensure that requested repairs are carried out quickly and efficiently so that the quality of the residential environment is maintained. The parties work well together. Idealis coordinates everything in an agreeable manner, bringing in partners who work in a safe, sustainable and customer-focused way, and, of course, have the relevant expertise.

Over the past year, Tim has been very busy working on the renovation of the Asserpark complex. Common areas have been added, creating more opportunities for residents to get together with others. The building is heated sustainably and has been given a new, modern look. The renovation required a great deal of organisation within Idealis and all of its departments were involved. Tim looks back on this with satisfaction. The processes had been designed well so that everything went as it should. There had been close contact with tenant representatives regarding the approach taken to the renovation and communication. That was good, because you never know exactly what is on tenants’ minds and how they view things.

Tim gets off at his next stop – an address at which two residents regularly rub each other up the wrong way. He’s going to see how they are doing and whether the agreements previously made are working. Tim very much enjoys working with young people. Idealis sets great store by personal contact with tenants and Tim thinks it’s important too. He plans to continue working for the company for now; the terms and conditions of employment are good, and a great group of colleagues and the dynamics within that group make Idealis an excellent organisation to work for too.